WebCT Help Resources

COURSE ISSUES You will see all courses and online activities in which you are enrolled when you log into WebCT. Look under the "Courses" heading on your myWebCT page. If your question is related to:  then: Designing a course in WebCT Go to Designer Resources General course navigation See WebCT Basics. Viewing PowerPoint File: blank page appears or "Page Not Found" Open PowerPoint on your computer first, then try the link again. Don't have Powerpoint? Download free viewer. When you see the option to Open or Save the file, select Save. Quiz or Survey   First: Using the built in Help on the top bar of all courses Next: Check the WebCT Basics Troubleshooting section at http://www.umdnj.edu/webctweb/basics If you are still having a problem, contact the help desk using the online WebCT Help Request form or by phone during operating hours. Printing Pages See Printing Pages section of WebCT Basics. Using other webct features in your course.   First: Using the built in Help on the top bar of all courses Second: Check any other Help links in the course. Third: Check WebCT Basics http://www.umdnj.edu/webctweb/basics If you are still having a problem, contact the help desk using the online WebCT Help Request form or by phone during operating hours. Remote Library Access or proxy account EZProxy Contact at UMDNJ.  Computer or Browser Settings for Library Access http://www.umdnj.edu/librweb/access Downloading Plug-ins go here WebCT features not responding as expected First: Sometimes a WebCT feature will stop working due to a computer error. Follow the general suggestions for errors. Next: Check your computer and browser settings If you cannot solve your problem contact the help desk using the online WebCT Help Request form or by phone during operating hours.