Feel a sense of ownership. Take pride in what you do.

Be responsible for the outcomes of your efforts.

Recognize your work as a reflection of yourself.

Take pride in The University Hospital .

Standards

•  Be sure you know and understand the responsibilities of your job. Take charge of and accept these responsibilities.

•  Identify problems and opportunities for continuous improvements.

•  Instead of saying, “It's not my job,” look beyond your assigned task.

•  Actively seek information/resources to complete your job.

•  Keep your work area and surrounding environment clean and safe. This is everyone's responsibility.

•  Focus on the customer's needs. Do it right the first time.

•  Be knowledgeable of hospital information to answer customer's inquires

•  Autograph your work with excellence.

UHNet Home | hot news | eye on uh | five-star tool box | | uh publications | | patient education

making life easier | customer service first | graphics central | | community connections | uh insider | employee links