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QUALITY ASSURANCE

TRANSPORTATION SERVICES-CUSTOMER SERVICE SURVEY

We recently provided service to your vehicle. Please take a moment to answer our survey and e–mail or download the Microsoft Word version here‚ fill it out and fax it to (973) 972–3778. Your input will allow us to improve our future service.

Vehicle #:

E-mail Address:

Type of service:

 

Excellent

Good

Fair

Poor

N/A

Overall performance:

Cooperation and courteousness:

Timeliness of service:

Professionalism:

Appearance of vehicle after repair:

Did we meet your expectations?

Was vehicle repaired/ serviced to your satisfaction?

Was our service convenient to use?

Is your vehicle maintained to your satisfaction?

How can we provide better service in the future?
Please provide suggestions:

Thank you for your cooperation.

Optional:

Name:

 

Phone Number:

 

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