SCORE

Approach/ Deployment

0%

No systematic approach evident

10% - 30%

Beginning of a systematic approach.

Major gaps exist in the approach that could inhibit progress in achieving the basic purposes of the criteria.

30% to 40%

An effective, systematic approach, responsive to the basic purposes of the criteria.

The approach may not be implemented in all requisite areas based upon the nature, scope and complexity of the improvement initiative. Approach demonstrates some alignment with organizational improvement goals and other requirements specific to the award criteria.

50% to 60%

An effective, systematic approach responsive to the overall purposes of the criteria based upon the nature, scope and complexity of the improvement initiative.

Approach is aligned with organizational goals and other requirements specific to the award criteria.

70% to 80%

An effective, systematic approach that complies with multiple requirements of the criteria based upon the nature, scope and complexity of the improvement effort.

No significant gaps exist in the approach, with clear evidence of refinement and improved integration as a result of relevant analysis and increased experience with efforts to achieve improved results and/or to acquire customer knowledge leading to continual improvement.

Approach is well integrated and aligned with organizational goals and other requirements specific to the award criteria.

90% to 100%

An effective, systematic approach fully responsive to all of the requirements of the criteria based upon the nature, scope and complexity of the improvement initiative.

Approach is consistently deployed without any significant weaknesses or gaps

Strong refinement and integration as a result of excellent analysis and significant experience with efforts to achieve improved results and /or to acquire knowledge leading to continual improvement.

Fully integrated and aligned with organizational goals and other requirements specifics to the award criteria.