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UNIVERSITY POLICY
SUBJECT: ADMINISTRATION TITLE: INFORMATION MANAGEMENT
CODING: 00-01-10-30:00 ADOPTED: 08/16/99 AMENDED: 08/16/99 


I.        PURPOSE

II.      ACCOUNTABILITY III.     DEFINITION IV.      REFERENCES V.      POLICY

         A.  General Principles:

               1.    The University has ownership of institutional data and information; exceptions include, but are not limited to:
                      data produced under contract with the University or its agents; instances where the University does not claim
                      ownership by choice, practice or tradition; patient health-care records in which the patient shares ownership
                      with the University; and external data licensed or accessed by the University under contract or covered by
                      copyright.

               2.    The University's rights and responsibilities must be balanced with the rights of individual faculty, staff, students
                      and patients.

               3.    The responsibility for maintaining confidentiality and privacy rights of faculty, staff, students and patients must
                      be balanced with the University's responsibilities to provide effective, efficient services and to comply with
                      federal and state requirements.

               4.    The University is committed to providing appropriate safeguards for privacy and confidential information, and
                      will impose disciplinary action for breaches of privacy and confidentiality.

               5.    The University is committed to an integrated information environment for which flexible information policies
                      and procedures are essential.

               6.    Institutional data shall be used solely for their intended, legitimate, University-related purpose, and released
                      solely to authorized recipients, unless explicit permission is granted for additional use or release by those with
                      the appropriate authority (see section B).

        B.   Authority and Stewardship:

             1.    The University's senior management shall be the highest level University authority for approving, promulgating,
                     reviewing, coordinating and enforcing all information-management policies and procedures for the University,
                     and for coordinating University policies and procedures with those governing external databases and with
                     those of external institutions (such as clinical affiliates).  This authority shall normally be delegated to the
                     pertinent deans and vice presidents with administrative responsibility for the gathering and maintenance of
                     specific databases and information, including:

                     a.    the Vice President/CEO of University Hospital (UH), the Vice President/CEO of University
                           Behavioral HealthCare (UBHC), and the deans:  for patient health-care records at UH, UBHC, other
                           University health-care facilities and the faculty practices, respectively;

                     b.    the University Librarian:  for all library information systems;

                     c.    the Vice President for Legal Management: for legal and contractual information and for intellectual
                            property policies regarding institutional data and databases;

                     d.    the Vice President for Human Resources: for Human Resources databases;

                     e.    the Vice President for Finance and Treasurer: for  financial and budgetary databases;

                     f.    the Senior Vice President for Academic Affairs: for University-wide academic and research
                           databases;

                     g.    the associate deans for student affairs and the University Registrar: for personally identifiable
                           student information databases;

                     h.    the associate deans for research: for school research databases;

                     i.    the Vice President for IST: for any academic and administrative computing and telecommunications
                          databases.

              2.    Data stewardship * is the operational responsibility for and management of particular datasets and other
                     information.  Data stewardship shall be vested in or shared by designated University personnel, offices,
                     schools or units responsible for the creation or collection of the data, as delegated by the pertinent dean(s) or
                     vice president(s).

        C.    Access:

               1.    Access to institutional databases is a privilege granted by the University, to be used only for those purposes
                      for which the access is authorized.

               2.    The nature and extent of authorized access to institutional databases shall be determined by (a) legitimate
                      needs to fulfill job responsibilities; (b) local/state/federal/funding agency requirements; (c)  confidentiality
                      requirements; and (d) security requirements.

               3.    Each individual who develops or is given access to institutional databases shall receive a copy of, read and
                      understand this policy and all derivative policies, and shall sign a standard confidentiality statementprior to
                      receiving access (see Exhibit).

               4.    Each individual with access to institutional databases is responsible for all actions and transactions occurring
                     during each exercise of his or her access privilege.

              5.    Each data steward shall have responsibility for (a) deciding access to the databases originating in her or his
                     school or unit; (b) publishing and disseminating the policies and procedures regarding access; (c) ensuring
                     prompt termination of access when authorized users transfer from one department to another, terminate their
                     employment, graduate or otherwise withdraw from the University, or when courtesy accounts are inactive or
                     no longer needed; and (d) providing security for school- or unit-level systems.

              6.    The Vice President for IST shall be responsible for providing University-wide systems with the proper level of
                     security and an authorization mechanism by which access will be restricted to authorized users and authorized
                     users will be restricted to specific files.

        D.   Confidentiality and Privacy:

               1.   Confidentiality of information and the privacy rights of individuals to control personal information about
                     themselves are determined by one or more of the following: laws and regulations; ethical considerations;
                     societal expectations; custom; case law; policy; practice.

               2.   The categories of institutional information that shall be considered confidential and/or private include, but are
                     not limited to:

                     a.    patient health-care and human subjects research records

                     b.    quality-assurance and peer-review information from patient care units

                     c.    National Practitioner Data Bank information

                     d.    Employee Assistance Program records

                     e.    employees’ job performance information

                     f.    student academic records and financial aid status

                     g.   student examination questions

                     h.   private information about students, employees and patients

                      i.   University  proprietary information, including copyrightable and patentable information

                     j.    proprietary information belonging to other individuals or entities, such as under a non-disclosure
                           agreement or contract

                     k.   attorney-client privileged information and certain other legal matters

                     l.    library circulation records and any information about use of any library information resource in any format

                    m.   certain business records such as business plans containing competitive information; management memos
                           discussing proposed policies; audit information; contract negotiation strategies; proposed employee
                           wage/benefit information

                    n.    executive session minutes from the Board of Trustees and other committees

                    o.    medical and personal information in research records.

              3.    Each dean and vice president shall develop, publicize and enforce, and data stewards shall implement the
                     University information and  confidentiality policies for the data and information under his/her authority that (a)
                     identify the specific information considered confidential; (b) define internal need-to-know and access for each
                    type of confidential information; (c) define appropriate conditions and procedures for information release, the
                     people authorized to make releases and to receive information; (d) establish retention rules; and (e) set
                     sanctions for breaches of policy.

              4.    The Vice President for IST shall ensure the development of and  shall carry out ongoing training programs in
                     security and confidentiality policies and procedures for all users of information before being granted access to
                     any confidential information systems.

             5.    Each authorized user of confidential databases shall sign a statement on confidentiality which lists the policies
                    and restrictions on data access, usage, release and retention, and disciplinary actions for breaches (see
                    Exhibit).   Data stewards shall report incidents of unauthorized access to private or confidential information
                    within 24 hours and penalties shall be imposed as appropriate.

            6.    IST shall oversee all vendors, contractors, subcontractors, consultants and external auditors who are given
                   access to confidential databases.

            7.    Unauthorized breaches of confidentiality with or without release of confidential documents shall result in
                   sanctions in accordance with University policies and procedures and/or law and regulation.  Sanctions shall be
                   uniform throughout the University and shall be applied consistently to all violators regardless of job title or level
                   in the organization.

       E.  Security, Integrity and Accountability:

             1.   The security of data in a distributed environment is the protection of user files and system resources from
                    intentional or unintentional loss, damage, inappropriate access, and unauthorized disclosure or use of
                    confidential or private information.  Integrity of data is assurance that, once entered, data will not be
                    subject to unauthorized modification intentionally or unintentionally, and that data will remain unaltered during
                    transmission between sending and receiving systems. Accountability is the ability to explain security breaches
                     and to link them to the originator. An appropriate degree of security must be balanced against ease of access
                    by authorized individuals. Security systems techniques include:

                    a.    authentication of network users and systems, and determination of access and authorization levels (e.g.,
                           via passwords, personal identification numbers, digital signatures, token cards, smart cards, one-time
                          passwords, biometrics)

                    b.    transmission and communications security, protection of remote access points and of external electronic
                           communications (e.g., via firewalls, encryption)

                    c.     physical security of key network components

                    d.    online monitoring, logging and audit trails to maintain information about network access and transactions
                           (e.g., logon activity logs, reference monitors, access alerts)

                    e.    data integrity technologies (e.g., automated error checking, purge criteria, checksums, system
                           backups, archives, redundant systems, anti-virus software, data disposal schedules)

                    f.    ongoing system assessment (e.g., hacker scripts, password crackers).

             2.    Each dean and vice president shall be responsible for the security  for the databases under his/her authority
                    and for taking disciplinary action for security breaches.

             3.    The Vice President for IST shall be responsible for recommending and coordinating University-wide security
                     policies and procedures.

             4.    Each data steward shall be responsible for implementing and enforcing the security policies and procedures
                    recommended by IST.

             5.    Data stewards shall promptly report security breaches, unauthorized access, audit trail data or other system
                    warnings about unusual or inappropriate activity, violations of policy, and weaknesses in security measures to
                    the pertinent dean or vice president and to the Vice President for IST who shall ensure that penalties are
                    imposed when appropriate. Incidents of unauthorized access to private or confidential information shall be
                    reported within 24 hours.

        F.   Quality:

               1.   Quality includes integrity, accuracy, consistency, completeness, timeliness and currency.

               2.   Under the University-wide coordination of the Vice President for IST, data stewards shall establish written
                     quality-control procedures.  Data stewards shall ensure training in quality-control procedures of all personnel
                     granted working access to databases.

               3.   Distributed databases that contain school, unit and/or University data must be verified to ensure data integrity
                     with the official University data.  It is the responsibility of the data steward who owns and maintains that data
                     to comply.  In addition, any information that is generated from this local data and provided to any internal or
                     external user must include the statement that "this data is not produced from the official University data and
                     should be treated as such."

        G.   System Standards:

               The Vice President for IST shall ensure the development of standards for hardware and software that will enable
               integration of the University's information systems and databases (e.g., hardware configuration, data definition,
               communication/networking, software implementation/use).  The  specifications for approved hardware and
               software shall be published and distributed to the University community.  These standards shall include:

               1.    for integrated University administrative databases, data standards for communicating information that
                      establish a minimum data set, and set content standards for specific application areas

               2.    standards for data representation and data exchange to support exchange of information among different
                      organizations and institutions

               3.    security standards for the University's computer network and all hardware connected to it

               4.    security standards for patient data confidentiality

               5.    data integrity and system security standards

               6.    University-wide networking

V.    EXHIBIT

        A.    Database Confidentiality Statement
 

By Direction of the President:
 

__________________________________________
Vice President for Information Services and Technology

__________________________________________
Vice President for Academic Affairs



 


EXHIBIT A
DATABASE CONFIDENTIALITY STATEMENT

 


I, the undersigned, agree to maintain the appropriate confidentiality for the databases, to which I have access.  I acknowledge that access is permitted only to perform the duties and functions of my employment and/or education at the University and for no other purposes.  Further, I will not release this information to or permit access by other people who do not have permission of the University to access such data.  Any copy of the information kept by me shall also be kept secure and confidential and shall be destroyed as soon as there is no further need for the data.  I acknowledge that the University shall have the right to institute disciplinary actions for breaches of confidentiality by me.  I further acknowledge that my breach of confidentiality may subject me to personal civil and criminal liability.

I agree to abide by the University policies governing confidentiality, including but not limited to:

The databases to which I have access may include: Agreed to this day, __________________________(date)

Signature: __________________________________

Name Printed: ______________________________

Title:         ______________________________

Department:    ______________________________

School:    ______________________________

Extension:     ______________________________
   



 
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