This audio conference provides a basic foundation for understanding cultural differences in health attitudes, beliefs, behaviors, and language, which can help individuals function more effectively in cross-cultural patient encounters. The format includes a didactic lecture, followed by a question and answer session.

• Audio Conference Talk [PPT]
• Audio (Windows Media Player) [ZIP]

Supplemental resources:

• CC Newsletter [LINK]
• CLAS Standards [DOC]
• Cultural Competency Resources [DOC]
• Evaluation Form [DOC]
• Participant Information Form [DOC]
• Summary of Recommendations from 2002 IOM Report [DOC]