FAQS - INTERLIBRARY LOAN

Am I Eligible to Use ILL?

This service is available only to faculty, staff, students and distance education students of UMDNJ and its joint programs.

How Long Does it Take to Receive Requested Materials?

It depends on which libraries own the item you are requesting and how they will deliver to us. Most libraries in our regions can fill requests in one –two business days. Please allow at least one week from date request is submitted.

Are There Any Limits on How Much I Can Request?

All primary users of the library may utilize the photocopy services.  This includes faculty, staff and students of UMDNJ and its joint programs.

How Much Does it Cost?

In most instances, the Library can obtain articles free of charge throughout the United States.  However, this is not always the case.  Journal articles borrowed form other libraries average about $11.00 per article.

How Do I Obtain an Interlibrary Loan Request?

Paper forms are available at the Circulation Desk and Information Desk. An electronic copy of the form may be found at http://www.umdnj.edu/newarklib/index.html

How Will I be Notified When My Book or Article is Received?

You will be notified by phone or email.

Can I Have Articles Sent Electronically?

Articles will be made available to you electronically when possible. Indicate on the form your preference of delivery.

Where Can I Pick Up And Return My Requested Materials?

Books should be picked up at, and returned to, the Interlibrary Loan Department. Articles can be picked up at the Circulation Desk.

Can I Check the Status of My Requested Materials?

Yes, to inquire about loan status, visit the Interlibrary Library Loan Department between the hours of 8 a.m. to 5p.m. Inquiries may be made by telephone by calling the Interlibrary Loan Department at 973-972-5319.

How Can I Expedite the Process?

Provide complete, accurate information for the requested item. Provide accurate beeper, cellular phone, office phone, home phone numbers, mailing and email addresses.