Office of Managed Care Operations

Referral Requirements for Home Health Services &
Durable Medical Equipment

Managed Care Organization Durable Medical Equipment Home Health Services Department & Telephone # for Precertification Company other than HMO to call for Precertification
Aetna US Healthcare (Merged w/NYLCARE)
Pre-auth Pre-auth

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Coram
1-800-992-3206
Americaid Community Care Inc.
Pre-auth Pre-auth Case Management201-946-6875

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AmeriHealth, Inc. (Medicaid product brought by Mercy Health Plan)
Pre-auth Pre-auth Patient Care Management1-800-227-3116

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Empire Blue Cross
Pre-auth (1) Pre-auth Medical Management (1)

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First Option Health Plan (Merged w/Physician Health Services)
No (2) Pre-auth Utilization ManagementKathy Robiechaud (nurse)1-800-977-3288

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Horizon Blue Cross & Blue Shield (PPO/POS/HMO/Indemnity)
Pre-auth (3)Depends on contract Pre-auth

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Managed Healthcare Systems of NJ
Pre-auth Pre-auth Pre-cert Department1-888-362-3368 prompt # 4

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Mercy Health Plans of New Jersey
Pre-auth (4) Pre-auth Case Management

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One Health Plan
Depends on pt’s contract Depends on pt’s contract Pre-cert Department

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Physician HealthCare of NJ
Pre-authDepends on Patient Group Pre-authDepends on Patient group Case ManagementSharon Stewart1-800-237-4765 ext. 3817

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University Health Plan
Pre-auth Pre-auth Case Management
1-800-429-4585

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(1) Pre-cert required for Durable Medical Equipment & Home Health Services Depends on group for HMO contact Medical Management 800-635-6626

POS & PPO call 800-626-3643 and Indemnity & Traditional Plan call 800-435-8184.

(2) No pre-cert required except for Oxygen, Hospital Beds, Wheel chairs and insulin.

(3) Pre-cert is required. Depends on type of Durable Medical Equipment, contact Pre-cert Department # on patients insurance card

(4) Pre-cert required on anything over $100 must contact case management for Pediatric Ms Londina @ 800-682-9094 ext. 190 & for Adult Ms. Danielle @ 800-682-9094 ext. 200 Any thing less than $100 require Script from Physician.

 

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