End User Project Evaluation Form

Did the quality of the finished product of construction meet your expectations?
Yes    No
If not, how do you think the quality could have been improved?

Was the project completed on schedule?
Yes    No

Was the final project completion cost within the established project budget?
Yes    No

DESIGN AND CONSTRUCTION SERVICES:

Did the Project Architect/Engineer perform according to your expectations?
Yes    No
If not, how could the design work have been improved?

Did the UMDNJ Project Manager coordinate and control the design and construction effort according to your expectations?
Yes    No
If not, how could the management of the design and construction process been
improved?

Please evaluate the performance of Facilities Planning & Construction using the following numerical ratings:

5 = Excellent; 4 = Very Good; 3 = Satisfactory; 2 = Fair; 1 = Poor

5 4 3 2 1 Overall cooperativeness
5 4 3 2 1 Ability to address your concerns, needs and problems
5 4 3 2 1 Ability to communicate project needs, concerns and status
5 4 3 2 1 Ability to keep project costs to a minimum
5 4 3 2 1 Ability to lead the Project Team
5 4 3 2 1 Ability to complete work within stated time periods
5 4 3 2 1 Effectiveness of the completion process and project turnover
5 4 3 2 1 Overall effectiveness of Project Manager assigned to the project
5 4 3 2 1 Overall performance of Facilities Planning and Construction

Please provide suggestions regarding how improvements can be made on future projects.

Evaluation completed by:

Date:

THANK YOU FOR HELPING THE DEPARTMENT OF FACILITIES
PLANNING & CONSTRUCTION SERVE YOU BETTER